Privacy Policy

This Privacy Policy explains how Gaudio Lab, Inc. ("we", "our", or "us") collects, uses, and protects your personal data when you use Gaudio Studio Pro, accessible at gsp.gaudiolab.io.

1. Information We Collect

We collect information you provide when registering or using the service, such as your name, email address, and billing details. We also collect technical information such as IP address, browser type, usage logs, and job processing records. Content (audio or video files) you submit for processing may be temporarily stored to complete the requested job.

2. How We Use Your Information

We use the information collected to provide and operate the service, process payments and credit transactions, respond to support inquiries, improve service quality and performance, and comply with applicable legal obligations.

3. Data Sharing

We do not sell your personal data. We may share it with trusted third-party service providers who assist in operating the platform, such as payment processors and cloud infrastructure providers. These parties are contractually obligated to handle your data securely and only for the purposes we specify.

4. User Content

Audio and video files submitted for processing are used solely to deliver the requested service. We do not use your submitted content for AI model training without your explicit consent. Processed files and uploaded content are deleted from our systems after a reasonable retention period or upon your request.

5. Data Retention

We retain your account information and transaction history as long as your account is active or as required by law. Submitted content is retained only as long as necessary to complete processing and deliver results.

6. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or loss. All data is transmitted over HTTPS.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at support@gaudiolab.com.

8. Cookies

We use cookies and similar technologies to maintain session state and improve your experience. You can configure your browser to refuse cookies, though some features of the service may not function properly as a result.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the platform or by email.

10. Contact

If you have any questions about this Privacy Policy, contact us at support@gaudiolab.com.

Legal entity: Gaudio Lab, Inc.